Returns & Refund Policy

Effective Date: 01/04/2025

1. Returns We want you to be satisfied with your purchase. If you are not completely happy with your order, you may return eligible items under the following conditions:

  • You have 14 days from the date of delivery to request a return.
  • Items must be unused, in their original packaging, and in resellable condition.
  • Perishable goods (e.g., fresh foods) cannot be returned due to health and safety regulations.

2. Refunds

  • Once we receive your returned item, we will inspect it and notify you of the refund status.
  • Approved refunds will be processed within 7 business days to your original payment method.
  • Shipping fees are non-refundable unless the return is due to our error.

3. Exchanges

  • We only replace items if they are defective or damaged upon arrival.
  • Contact us within 48 hours of receiving the product to arrange an exchange.

4. How to Initiate a Return

  • Email us at info@selectivefoods.co.uk with your order number and reason for return.
  • We will provide return instructions and the shipping address.

Terms & Conditions

1. Introduction By using SelectiveFoods.co.uk, you agree to these Terms and Conditions. Please read them carefully before making a purchase.

2. Orders & Payments

  • All prices are listed in GBP (£) and include VAT where applicable.
  • Orders are processed once payment is received.
  • We reserve the right to cancel any order due to stock issues or pricing errors.

3. Shipping & Delivery

  • Estimated delivery times are provided at checkout.
  • We are not responsible for delays caused by external shipping providers.

4. Product Availability

  • We strive to keep stock updated but cannot guarantee item availability.
  • If an item is out of stock, we will notify you and offer a refund or alternative product.

5. Liability Disclaimer

  • We are not liable for any indirect, incidental, or consequential damages arising from product use.

6. Changes to Terms We may update these terms from time to time. Continued use of the website constitutes acceptance of the revised terms.

7. Contact Information For any questions, reach out to us at: